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Can I pay a deposit? You can pay a deposit but if you are travelling in the next 12 weeks the balance must be paid in full. I what manner will I receive my tickets? Your tickets will be posted 2 weeks before travel. If your booking is a late deal and you are set to travel with 2 weeks, you will be able to collect you ticket at the airport. Soon as i told the operator on the phone i'd had a slightly cheaper price from someone else he hung up the phone!
I have read many other similar stories. Will never book a holiday with these cowboys. When you call up the agent the price almost doubles! This is not the only holiday this happens to. How can this be legal? We booked a 2 week holiday with teletext on the 13th September the flights was with Thomas cook on the 23rd after the announcement of Thomas cook l rang teletext after been on hold for over 45 minutes l was told no alternative holiday could be found for us and l would receive a full refund with in 5 days.
After around a week later l had still not received my refund l rang back only to be told l had been given the wrong information on my first call and it would take 3 weeks l asked to speak to a manager or supervisor as l was not happy with been given the wrong information she told me she would put a request for some one to call me back with in 48 hours as they would have to listen to the conversation.
I never received a call back l rang again yesterday to be told again I was given the wrong information it will take 5 weeks to get my refund again l asked to speak to some one in charge as twice l have just been given conflicting information l was told some one would call me back within 48 hours just to add insult to injury l have just received a text from teletext saying welcome home planning on booking your next holiday click on the link l will never use them again. Have used for a few years and would if highly recommended although since the collapse of Thomas Cook we are still awaiting our refund from teletext.
I have rang on numerous occasions which is always at least a 20 min wait to speak to someone. On my last call made last week I was told the refund date was Thursday 24th October well guess what still no refund, this is poor customer service and definitely will not use or recommend again.
Where do I start Once payment is made to teletext after they don't want to know. Very very rude staff especially on customer service support line its like they are from village have no sence of speaking. You can't get word it or they just put phone down on you.
Please avoid if you want holiday book with another agent as I have had very bad experience from them and very very rude on phone. I asked for name of the person I spoke to on customer service TEJU not sure if she gave me correct name however very rude person. Phone sales person in India had a very bad attitude never requested special help at the airport even though I requested it before making full payment.
Hard to get back in touch once you have paid in full. Customer services are robots giving you various options. Even though I paid in full, had to pretend I wanted to make a payment to speak to an actual person. Doubt I'll use them again. Since my daughter recommended Teletext Holidays , three years ago , I have used them several times and enjoyed some great holidays at prices no other providers can come close to. Price wise they must be practically unbeatable as I always check with other providers to compare their best prices and have yet to find a competitor who comes close.
The website is very easy to use and clear. This is very important to us older people so thank you for that. The Gentleman I spoke to in your call handling centre was very knowledgeable and detailed everything about our booking clearly and precisely. The call from start to finish was less than 20 minutes and all of the emails came through correctly.
All in all a very good experience and something other companies should learn. Holiday sorted and booked within 20mins with great advice! They have to reply tomorrow at the latest but wont. Dont book with this company honestly. They are terrible. Claiming the funds back through my credit card. A reputable company! I will continue to post here until I get my money back!!!! Terrible, unprofessional. Due to collapse of Thomas Cook after several long phone calls I cancelled the holiday.
I was told 4 weeks for a refund on the 2nd Oct.
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Rang up today to check cancellation and asked for a conformation email of said cancellation. Traditionally, a cheap holiday is found in the non-touristy seasons or when the school holidays are over, but we know that may not suit your calendar. If you book right, you can find great early bird discounts as well as last-minute deals in peak season too. If you believe in travelling smart, you can also choose to book now, pay later, which means you put down a small deposit now and pay the rest days before you travel, reducing the burden on your pocket and giving you time to save up.
For over 20 years Teletext Holidays has strived to offer our customers great value holidays to all of their favourite destinations including Spain, Egypt, Turkey and beyond. We offer deals for all inclusive holidays , couple holidays , summer holidays , winter sun holidays , city breaks and weekends away to the most popular cities in the UK and abroad, in addition to a range of cruises. Our experienced and friendly travel agents are on hand to help you pick the perfect cheap or luxury holidays , whether it's an escape to the beach holidays , family holidays or a group getaway.
For more information please see www. Keep up to date with current travel health news by visiting www. We are not a party to any such contract. This does not affect our agency status.
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We cannot guarantee the accuracy of any ratings given. Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.
All prices shown are from prices and accurate at the time they were posted on this website, but we act as an agent and do not control ever changing prices; therefore the current live price is obtainable by telephoning our call centre. Teletext Holidays reserves the right to withdraw offers at any time.
We'll take the hassle out of holiday planning with our great-value deals on flights, hotels and a superb range of beach and city destinations when you book with us. We take your privacy seriously. By providing your details, you agree that Teletext holidays may contact you with relevant offers and services by email and SMS.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme T Low Deposits are valid for new flight and hotel bookings only for departures up to 31st October Note low deposits do not apply within 4 months of departure and subject to availability. Deposits to other destinations may be higher. All prices shown are from prices and accurate at the time they were posted on the website, but we act as an agent and do not control ever changing prices; therefore the current live price is obtainable by telephoning our call centre.
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